Privacy Policy

At Grownue (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and CRM consulting solutions.

We are committed to maintaining the trust and confidence of our visitors, prospects, and customers.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, billing details (when you engage our services).
• CRM & Business Data: Information you share with us for consulting, implementation, integration, or optimization work (customer records, sales data, etc.).
• Technical Data: IP address, browser type, device information, and website usage patterns (via cookies and analytics tools).
• Communications: Emails, chats, or calls you have with our team.

2. How We Use Your Information

We use your information to:

• Provide our CRM consulting and “CRM as a Service” offerings
• Set up, integrate, and optimize CRM systems like Salesforce, HubSpot, Zoho, Pipedrive, and Monday.com
• Improve our services, website, and customer support
• Communicate updates, proposals, or marketing offers (with opt-out options)
• Meet legal and contractual obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share data only in these situations:

• With trusted CRM partners (Salesforce, Zoho, Pipedrive, Monday.com) to deliver solutions
• With service providers (payment processors, hosting, analytics tools) under strict confidentiality agreements
• When required by law, regulation, or government authority

4. Data Retention

We retain your information only as long as necessary to provide services or as required by law. Once no longer needed, we securely delete or anonymize data.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

Since we serve clients in India, the US, and Australia, your data may be transferred and processed outside your home country. We ensure adequate protection through legal safeguards and partner compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent for marketing communications

To exercise these rights, please contact us at hello@grownue.com.

8. Cookies & Tracking

Our website uses cookies and analytics tools to improve user experience. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect information from children under 16.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Grownue Innovations Pvt Ltd
Email: hello@grownue.com
Phone: +91 7503044000
Address: 91 Springboard, Gurugram, India

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